Terms & Conditions / Order Agreement

1. GENERAL 

Your Order Agreement (the “Agreement”) is made up of the following documents:

  1. Vehicle Configuration: The Vehicle Configuration describes the vehicle that you configured and ordered, including pricing.
  2. Final Price Sheet: The Final Price Sheet will be provided to you upon completion of configuration. It will include final pricing based on your final vehicle configuration and will include taxes, official or governmental fees and on the road costs.
  3. Terms & Conditions: these Terms and Conditions as amended from time to time.

2. AGREEMENT TO PURCHASE

2.1 By placing an order through the website uniti.earth (the “Website”), you are stating your intention to purchase the vehicle described in your Vehicle Configuration (the “Vehicle”) fromUnitiSweden AB, Reg. No. 559046-2569, or its affiliate (”Uniti”, “we,” “us” or “our”), pursuant to the Terms and Conditions of this Agreement.

2.2 Our acceptance of your order will take place when we confirm to you that your Vehicle will be produced in accordance with your Vehicle Configuration, at which point a contract will come into existence between you and us and you will be required to pay the Deposit in accordance with these Terms and Conditions.

2.3 If we cannot accept your order, we will inform you of this by email and will not charge you for the Vehicle.This might be because the Vehicle (or any of its parts) are out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error on our Website in relation to the price or description of the Vehicle, because we are unable to meet a delivery deadline or because a credit reference we have obtained for you does not meet our minimum requirements.

2.4 Our Website is solely for the promotion of our Vehicles in the UK. Unfortunately, we do not currently accept orders from or deliver to addresses outside the UK..

 2.5 Your Vehicle is priced and configured based on features and options available at the time of order. Options, features or hardware released after you place your order may not be included in or available for your Vehicle. The Vehicle as well as all features and parts displayed on the Website are for illustrative purposes only.  Although we have made every effort to display the colours, sizes and other design features accurately, we cannot guarantee that your device’s display accurately reflects this.

3. ORDER PROCESSES & CHANGES

3.1 After you submit your completed order, you are required to pay a deposit amounting to 50% of the Purchase Price (the “Deposit”) within 14 days. After that, we will begin the process of producing your Vehicle, and begin preparing and coordinating your Vehicle for delivery.We will notify you when your Vehicle will enter into production. Until your Vehicle enters into production you may cancel your order at any time, in which case you will receive a full refund of your Deposit.

3.2 Until your Vehicle enters into production you may make changes to your Vehicle Configuration. If you make changes to your order, you may be subject to potential price increases for any pricing adjustments made to our list price. Any changes may also delay the delivery date for your Vehicle. Any changes made by you to your Vehicle Configuration, including changes to the delivery location, will be reflected in an updated Vehicle Configuration that will form part of this Agreement. Any price changes will also be specified in your Final Price Sheet.

3.3 We may make changes to the Vehicle Configuration to reflect changes in relevant laws and regulatory requirements or to implement minor technical enhancements and improvements. If we propose to make any significant changes to the Vehicle Configuration, we will notify you first in writing and give you the option to cancel this Agreement within 14 days of our notice to you.

4. PRICE, TAXES & OFFICIAL FEES

4.1 Prices on our Website are a guide only. The indicative price of the Vehicle will be confirmed in your Vehicle Configuration at the time you place an order. The final price of your Vehicle (including taxes, fees and on the road costs) will be confirmed in the Final Price Sheet (the “Purchase Price”). Because taxes and fees are constantly changing and will depend on many factors, such as where you register the Vehicle, these may change and an updated Final Price Sheet will be issued prior to delivery of your Vehicle if such changes occur.

4.2 Uniti reserves the right to alter the prices displayed on its Website at any time. If Uniti changes the list price of any vehicle or parts after you have placed an order, but before delivery of the Vehicle, we will notify you of the change by email.  We will not change the price of your Vehicle within 14 days of the confirmed delivery date.

4.3 If we notify you of an increase in the Purchase Price for the reasons set out in clause 4.1 and 4.2, you may cancel this Agreement by emailing/writing to us within 14 days of our notice to you.  Please see clause 6regarding our cancellation policy. If we do not receive notice of cancellation within this period, the Purchase Price will be amended as proposed and you will be liable to make payment in accordance with these Terms and Conditions.

4.4 Final payment of the Purchase Price (less the Deposit) must be made in full as set out in the Final Price Sheet. Details of how to make payment will be set out in the Final Price Sheet. Payment shall not be deemed to have been made until cleared funds are received by Uniti’s bank.  If you think that that the Final Price Sheet is wrong please contact us promptly to let us know. If the Purchase Price has not been paid in full by the due date, we may delay delivery of your Vehicle and/or charge you interest on any overdue amount as set out in clause 4.5 below.  If we have not received payment of the Purchase Price by the due date, we will notify you of this and you will have a further 14 days to make payment.  If payment is still not received in this time and you have not disputed the Final Price Sheet we will cancel your order and retain the Deposit paid in accordance with clause 6.  The Vehicle you ordered may be resold by us to another customer in the event that final payment is not received in accordance with this clause.

4.5 If you do not make payment to us by the due date we may charge interest to you on the overdue amount at the rate of 2% a year above the base lending rate of the Bank of England from time to time.This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment.

4.6 Subject to any credit arrangement you enter into with us, you will own the Vehicle once we have received full payment of the Purchase Price.

5. DELIVERY

5.1 Prior to completion of your order, we will notify you of an estimated date for delivery of your Vehicle. We will then notify you of a confirmed delivery date as soon as reasonably possible, but please note that your actual delivery date is dependent on many factors, including your Vehicle’s configuration and manufacturing availability, and that we might not be able to confirm the delivery date until your Vehicle is complete. Delivery will be made to your home address which must be the same as your billing address. We will require you to provide proof of your identity on delivery of the Vehicle.  If you are not present in person at your home address at the allocated time and date to take delivery of your Vehicle, our team will inform you of the attempted delivery and of how to rearrange delivery or collection.

5.2 Alternatively, delivery may be arranged to your local Uniti Delivery Center, or a mutually agreed location, and you are required to take delivery of your Vehicle within 14 days from the confirmed delivery date.

5.3 If you are unable to take delivery and you do not re-arrange delivery or collect the Vehicle as agreed, we will contact you for further instructions. You may be charged for any further delivery costs if redelivery is arranged.  If you do not take delivery or collect the Vehicle, we may treat the Agreement as cancelled in accordance with clause 6.

5.4 As set out in clause 4.4 , we will not deliver the Vehicle or make it available to you for collection until the full Purchase Price has been paid.

5.5 Uniti shall inform you of a delay in delivery as soon as reasonably possible.

5.6 You will be responsible for insuring the Vehicle once it has been delivered or collected.

6. CANCELLATION POLICY

6.1 Nothing in this Agreement excludes your statutory rights to cancel the Agreement. If you are a consumer and you change your mind about continuing with the purchase of the Vehicle, you are entitled to cancel this Agreement within 14 days of receiving the Vehicle. You must notify us in writing using the contact details at clause 16. Once we have received your request, we will contact you to make arrangements for your order to be cancelled and for your Vehicle to be collected or returned to a Uniti Delivery Center.  Your Vehicle must be returned within 14 days of your cancellation and your refund will be made within 14 days of the Vehicle being returned to us subject to the following conditions. Any additional charges incurred for redelivery of the Vehicle in accordance with clause 5.3 will not be refunded. You will be liable for any damage caused to the Vehicle while it is in your possession.  If you have driven more than 80km in the Vehicle we may deduct a corresponding amount from your refund to reflect any diminution in the quality or function of the Vehicle. You may be liable to pay any collection costs we incur if we need to arrange collection from your home address.  There will be no cost to you if the Vehicle is returned to a Uniti Delivery Center.

6.2 Unless you cancel this Agreement in accordance with these Terms and Condition or seek our written agreement to do so, or if we cancel the Agreement pursuant to clauses 4.4, 5.3 or 11 we may retain from the Deposit an amount equal to any losses and/or costs we have incurred as a result of the cancellation of this Agreement. We will be entitled to resell the Vehicle without giving notice to you of our intention to resell.

6.3 Should you wish to cancel your Order for reasons related to Uniti’s performance of its obligations under this agreement or the performance of the vehicle, you agree that you will inform Uniti as soon as possible and follow the procedure set out in clause 10.

7. PRIVACY POLICY

In connection with the performance of this Agreement, we will collect your personal data. We are consequently the data controller of your personal data and we process it in accordance with our Privacy Policy which is incorporated into this Agreement and can be viewed at www.uniti.earth/privacy.

8. WARRANTY

8.1 You acknowledge that you havetaken notice of the Uniti New Vehicle Limited Warranty prior to placing your order. You may also obtain a written copy of your warranty from us upon request or from our Website. To maintain your Uniti New Vehicle Limited Warranty your Vehicle needs to be maintained in line with the recommended service policy pursuant to clause 8.3 below.

8.2 If you are purchasing the Vehicle as a consumer for private, non-business use, the Uniti New Vehicle Limited Warranty provides you with rights that are in addition to your statutory rights under English law.  If you are purchasing the Vehicle for commercial use, the Uniti New Vehicle Limited Warranty replaces any statutory or implied rights and will be your sole and exclusive remedy in respect of any warranty issue.

8.3 The recommended service intervals for the Vehicle are either 12,500 miles or 12 months, whichever occurs sooner. Although there are only a few consumable parts within the Vehicle, regular servicing ensures that it is operating at its optimum. 

9. LIMITATION OF LIABILITY

9.1 We are obliged to supply you the Vehicle you have ordered in accordance with the terms of this Agreement.

9.2 We do not exclude or limit in any way or liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Vehicle; and for defective products under the Consumer Protection Act 1987.

9.3 Subject to clause 9.2, we are not liable for any indirect, special or consequential losses arising out of this Agreement. If you are not a consumer, we will not be liable for any financial losses such as (but not limited to) loss of profit, loss of business, business interruption or loss of business opportunity (whether direct or indirect).  If you are not a consumer, our total liability to you (except for those matters set out in clause 9.2) will be limited to the Purchase Price.

10. COMPLAINTS

10.1 If you have any concerns or complaints, please write to us at resolutions@teamuniti.comas soon as possible. We take all complaints seriously and will try to resolve any issues with you amicably.

10.2 If we cannot resolve a dispute with you and you are a consumer (and such dispute does not relate to any financial arrangement we have entered into with you), you may refer the dispute to the Motor Ombudsman which is a free and independent service. For details of this service you can call the dedicated Code Advisory and Conciliation Service Consumer Advice Line on 0345 241 3008, submit an enquiry or complaint via the website www.themotorombudsman.org or write to The Motor Ombudsman, 71 Great Peter Street, London, SW1P 2BN.   

11. NO RESELLERS; CANCELLATION

Uniti and its group companies sell vehicles directly to our customers and we do not use any resellers, dealers or other types of agents. We may cancel any order which is found to have been placed by an unauthorised business or person without Uniti’s prior written agreement. Please note that you if you have paid a Deposit to someone other than Uniti, we will not be responsible for refunding the Deposit and may refuse to complete the sale of the Vehicle.  In these circumstances, you would need to take action against the business or person you dealt with to recover any money paid to them.

12. DISCONTINUATION

We will offer to cancel your order and refund your Deposit (and any other refundable amounts paid to us) if we discontinue the Vehicle (or any of its key feature or parts) before the confirmed delivery date. Once we have returned your Deposit and any other refundable amounts paid to us, we shall have no further obligations or responsibilities to you.

13. FORCE MAJEURE

If something should happen that is beyond our control including the passing of new legislation, war, civil commotion, fire, flood, drought, failure of power supply, lock-out, strike, stoppage or other action by employees or third parties which prevent us from being able to produce vehicles or parts in any way, we will not be responsible for our inability to perform our obligations (including our obligation to deliver the Vehicle to you) under this Agreement. If we cannot produce and/or deliver the Vehicle as a result of an event happening which is beyond our control, you shall be entitled to cancel the Agreement, in which case the provisions of clause 6shall apply and we shall have no further liability to you.

14. NOTICES AND GENERAL PROVISIONS

 14.1 Any notices given by you to us under this Agreement must be in writing and sent by post or e-mail, using the contact details set out in clause 16. We will send any notices to you to the e-mail address or billing address you have provided.

14.2 This Agreement sets out all the terms agreed between us and no other terms shall apply including any statements, representations, negotiations or communications which were made or occurred prior to this Agreement being agreed. This Agreement can only be changed if both parties agree to such a change in writing. Any change must be approved by Uniti’s Head of Sales.

14.3 Each of the clauses in these Terms and Conditions operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

14.4 If we do not insist immediately that you do anything you are required to do, or if we delay in taking steps against you in respect of you breaking this Agreement, that will not mean that you do not have to do those ting and it will not prevent us from taking steps against you at a later date.

14.5 This Agreement is between you and Uniti. No other person shall have any rights to enforce the terms of this Agreement.

14.6 We may transfer our rights and obligations under these terms to another organisation. You may only transfer your rights or your obligations to another person if we agree to this in writing.

15. GOVERNING LAW

The terms of this Agreement are governed by and constructed in accordance with English law. If there is a dispute regarding the Vehicle or this Agreement, legal proceedings may be brought by either of us in the English courts only.

16. CONTACT DETAILS

If you have any questions or concerns regarding the Agreement, you may contact us by using the contact information below or chat to us on our Website.

Phone: +46 (0)729730722

E-mail:support@teamuniti.com

Address: Arkivgatan 1B, 223 59 Lund, Sweden